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Cold Stone Creamery®, United States
Cold Stone Creamery® franchise opportunity.
Cold Stone Creamery®

America's #1 Super Premium Ice Cream Concept:
From unique ice cream Creations™, cakes and shakes, to ice cream cupcakes and cookie sandwiches - nobody serves up the Ultimate Indulgence like Cold Stone Creamery. For more than 20 years Cold Stone has been scooping up only the finest treats using super-premium ice cream and sorbets made fresh daily in our stores. Served with your choice of mix-ins and prepared on a frozen granite stone, Cold Stone delivers the Ultimate Ice Cream Experience® completely customized for you every time! Cold Stone Creamery, headquartered in Scottsdale, Ariz., operates more than 1,400 locations in 15 countries. In 2007, Cold Stone Creamery became part of Kahala, one of the fastest growing franchising companies in the world with a portfolio of 12 quick service restaurant brands and annual worldwide revenues of US$1.1 billion.


From the time the agreement is signed, an international project manager from Kahala's world class international department will be appointed as your single point of contact.

Operational Training: 3-4 weeks, director of operations, first store managers, and training managers will be trained in overall operations at our Cold Stone Creamery® stores and at our world headquarters in Scottsdale, Ariz.

Executive Training: 3-5 days, support teams will be trained for positions such as marketing, construction, design, real estate, purchasing, and logistics.


On-Site Support & Training: 3-6 weeks, a director of international operations and a training manager from Kahala will travel to your country to support you in the first store opening in the territory.

Ongoing Support: Twice per year, a director of operations will visit your country to help maintain high standards in operations and business development. We also provide FREE marketing materials used in the US system, offer additional collaboration based on unique market needs, and assist in the evaluation of every location with operations and marketing plans, and provide additional consulting as needed.

Operational Countries:

United States (1350),
Canada (85),
China (41),
Denmark (6),
Indonesia (10),
Japan (35),
S. Korea (82),
Mexico (4),
Taiwan (24),
Thailand (4),
Trinidad & Tobago (2),
Middle East (24),
Business Opportunities in:

United Kingdom,

Investor Profile:


We're not looking for individual store owners; we're looking for companies with experienced management that can introduce and develop the Cold Stone Creamery® brand within their country. We're looking for already successful companies that share our passion for success and growth, and our extreme commitment to quality products and customer service. Your company should have the expertise, the team, and the resources necessary to support the Cold Stone Creamery® brand and stores in your market.


  • Have successfully developed other franchise concepts
  • Are already involved in the quick service food and/or retail business - minimum 7-10 years of experience
  • Currently have 30+ stores operating; ideally have multiple concepts and possess experience serving a demographic similar to Cold Stone's
  • Fully understand import and export regulations for your country and the U.S.
  • Have a minimum of $2,000,000 working capital for this project
  • Possess a thorough knowledge of the marketplace and have the ability to staff and the expertise to assume a smooth, successful transfer of the systems.


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